Video gamesCUSTOMER SUPPORT
If you're having issues with your purchased disc please return to it your local retailer as the first port of call.
For digital inquiries or if you're having issues with DLC/code, please contact the customer support team at customerserviceuk@namcobandaipartners.com and include the following:
- Full Name
- Subject heading with the game in question
- Detail your issue/problem
- Platform the game was purchased on
- Country the product was purchased in
- DLC/Code (if applicable) that is not working
- Code (if applicable) given by retailer
- A clear proof of purchase - photo/scanned copy
Please note your query can be processed quicker by including the above information. Please also note that this email address is for issues and support only
For hints and tips, visit our Namco Bandai UK forum
If you’re having any issues with Test Drive Unlimited 2, please visit Atari’s website and they should be able to help you with any issues you may have regarding purchased DLC, online/offline play etc.
COMMUNITY & FORUM
Have a suggestion? Want to know a release date? or maybe you’d like to tell us the things you love most about our games? Then visit our community page
Our community page is already full of help and advice, so you may find the answer to your question there. If you can’t find an answer, feel free to create a new topic and we, or someone within the community will get back to you as soon as possible. Not only is this the quickest way to getting an answer to your question, but by submitting topics and tips, we will reward you with points, which can later be used to acquire gifts from our VIP Corner!
On a similar note, you can use our tips section to search for hints and tips on all your favourite games. Can’t beat a certain boss? Maybe you can’t find your way through a particular level? Feel free to search our hints and tips section or create your own.
SOCIAL MEDIA
For all the latest news, competitions and gossip:
Follow us on Twitter: @NamcoBandaiUK & @TalesofU
Like us on Facebook : facebook.com/NamcoBandai
Please note we cannot help you with any customer support issues from our social media accounts. Email customerserviceuk@namcobandaipartners.com and refer to the above guidelines for digital support.
POSTAL ADDRESS
Namco Bandai Partners UK,
Landmark House,
Hammersmith Bridge Road,
London,
W6 9EJ